AgentiPhone

AgentiPhone is the phone built into the CRM rather than bolted onto it. The platform already knows the caller, so the call arrives with the relationship attached.

What it does - Click to call from any contact, deal or ticket. - A screen pop on inbound showing who is ringing, the last conversation, open deals and what you promised them. - An AI receptionist that answers what nobody picks up, answers from the knowledge base, and books straight into the calendar. - Missed call text back, sent automatically within seconds, personalised to the caller. - Recording, transcript, summary and follow up tasks written onto the timeline without anyone typing.

Why it matters Most small businesses miss around a quarter of their inbound calls, and most of those callers do not leave a voicemail. They ring the next company. Recovering those calls is usually worth more than everything else on the platform put together.

Turning it on 1. Take or connect a number for the workspace. 2. Turn on missed call text back first. Smallest switch, largest return. 3. Give the receptionist agent the knowledge base and the booking link. 4. Place one call from a contact record and check the summary landed.

Carrier The carrier account stays with the business or the Ace. MAP Platform never sits in the middle of a telecom bill. What we provide is the intelligence layer on top: context, answering, recovery and write up.

Selling it The public page at /agenti-phone has a missed call calculator. Put a merchant's own call volume, miss rate, close rate and job value into it and the monthly loss appears on screen. That figure sells the retainer faster than any feature list.