Knowledge access levels

Every AI response, every agent reply, every Centurion draft is grounded in what you put into your knowledge base.

Company, Department and Personal describe the scope of knowledge access. The MAP Four Brains describe different contributions to business knowledge. These are separate concepts.

Company Who you are. Offers, policies, brand voice, prices, and shared facts.

Department How each team works. Sales procedures, support macros, targets, specialist guidance.

Personal How each user works. Preferences, working hours, context that only applies to one person.

How to feed them Open Knowledge Base from the sidebar. Add documents, paste text, or link URLs. Use Smart Quality Check to spot gaps and let Centurion offer to write missing sections.