Effective Date: 03/12/2025

At The MAP Platform, we value the privacy and security of our users’ information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us through our website www.map-platform.com.

By accessing or using our website, you consent to the data practices described in this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information from you:

1.1 Contact Information
When you visit our website or communicate with us, we may collect your name, email address, phone number, and mailing address. This information allows us to respond to enquiries, provide customer support, and send important updates or notifications.

1.2 Payment Information
If you make a purchase through our website, payment information such as credit card or bank details may be collected. The MAP Platform does not store payment information on its servers. All payment data is securely handled by trusted third-party payment service providers.

1.3 Usage Data
We may automatically collect technical information when you visit or interact with our website. This may include your IP address, browser type, operating system, referring URLs, and browsing behaviour. This data is used to analyse trends, administer the website, track user movement, and compile aggregate demographic information.

How We Use Your Personal Information

We use the personal information collected to:

2.1 Provide and Improve Our Services
To communicate with you, fulfil requests, process transactions, and improve your overall experience.

2.2 Personalise User Experience
To understand how users interact with our platform and to deliver relevant content, training, and communications.

2.3 Protect Our Rights
To enforce our terms, prevent fraud or misuse, protect users, and comply with legal obligations.

How We Share Your Personal Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

3.1 Service Providers
We may work with trusted third-party providers for services such as website hosting, payment processing, analytics, customer support, and email communications. These providers are granted access only as necessary and are contractually obligated to protect your information.

3.2 Legal Compliance
We may disclose personal information if required to comply with applicable laws, regulations, court orders, or legal processes.

3.3 Business Transfers
If The MAP Platform is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify users of any such change via email or a notice on our website.

Data Security

We implement industry-standard security measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

Your Choices and Rights

You have the right to access, update, or request deletion of your personal information. If you wish to exercise these rights or have questions about this Privacy Policy, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will take effect immediately upon posting the revised policy. We recommend reviewing this page periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

The MAP Platform
Email: [email protected]
Phone: +44 333 339 9747