The eighty percent rule
AgentiCRM runs at least eighty percent of your repeatable admin.
Not eighty percent of your business, and not your judgement calls. Eighty percent of the work that repeats: the replies, the chasing, the booking, the quoting, the tagging, the invoicing. Agenti does it, you check it, and once a job has proved itself over and over, you let it run on its own.
Trust is earned, one job at a time
Nothing is handed over on day one. Every task type climbs the same ladder, and you can drop it back a level with one click.
Level 1
Assisted
Agenti drafts everything. A human reads it and approves before anything leaves the building.
Level 2
Supervised
Task types with a proven track record send on their own, and a daily digest shows exactly what went out.
Level 3
Autonomous
Proven task types run unattended. Anything new still comes back for approval first.
What it replaces, role by role
Every row names the part of AgentiCRM that does the work, so you can check the claim rather than take it on faith.
Receptionist
85%Answers calls and messages, qualifies the caller, books straight into the diary.
You keep: Escalations and the genuinely complex call.
AgentiPhone and booking links
Social media manager
80%Writes and schedules the posts, replies to comments and direct messages.
You keep: Brand voice sign off and campaign strategy.
AgentiSocial
Quotation team
75%Builds the quote from the price book, sends it, chases it, revises it.
You keep: Pricing exceptions and negotiation.
Quotes and invoicing
Appointment setter
90%Chases leads across email, text and voice until the meeting is booked.
You keep: Live objections on the call.
The 21 day Prospecting Engine
Credit control
85%Sends invoices, reminders and payment links, flags disputes.
You keep: The hard conversation.
Invoicing and chase automations
Customer support
80%Answers known questions from your knowledge base, opens tickets, routes the rest.
You keep: Novel or unhappy cases.
Support tickets and three brains knowledge
Data entry and CRM admin
95%Enriches records, tags, dedupes, keeps pipelines current.
You keep: Almost nothing.
AgentiRecon and Automation Radar
Onboarding coordinator
85%Collects documents, chases what is missing, sets the account up.
You keep: Final approval.
Forms, checklists and Centurion skills
Marketing researcher
90%Profiles a prospect from their website and writes the specific approach.
You keep: The go or no go.
AgentiRecon
How the number is measured
Inside your workspace, a dashboard tile shows your own figure for the last thirty days. It is arithmetic, not marketing.
- Handled: emails, texts and calls Agenti drafted or sent, replies it classified, records it enriched or tagged, quotes and invoices it produced, bookings it made, tickets it answered.
- Manual: exactly the same task types when a person did them without Agenti.
- The figure: handled divided by handled plus manual. Too little history and it says "still learning" rather than showing you a flattering number.
- The breakdown: every task type with its own percentage and its current trust level, which is what later earns it the right to run unattended.
Keep the judgement. Give away the admin.
Fifteen minutes of decisions each morning, and the rest already done, checked and logged.