Stop running your CRM.
Let it run with you.
AgentiCRM pairs a full CRM with Centurion, your AI chief of staff, plus a fleet of Email, SMS, WhatsApp, and Voice agents that handle the work your team never gets to. Cut admin by 80 percent. Reply in seconds, not days.
Prices in USD, exclusive of VAT. Annual billing gets 2 months free. Billed securely by Stripe. MAP Platform FZE is the legal seller.
What is Agentic CRM?
A CRM that does the work. Not one that asks you to.
For 30 years, a CRM has been a database with reminders. Agentic CRM flips the model. The contacts, deals, and pipelines are still there, but on top sits a layer of AI agents that handle the conversation, the follow up, and the admin. You stay in control. They do the typing.
Agents, not just automations
Traditional CRMs wait for you to click. Agentic CRM gives you AI workers that read, decide, draft, and act on your behalf, with approval guardrails you control.
Three brains, one memory
Your Company Brain, Customer Brain, and Skills Brain feed every agent. They know your tone, your offers, and your history, so every reply sounds like you on your best day.
Outcomes, not workflows
Tell Centurion the outcome you want, book the meeting, recover the no show, close the quote. It assembles the steps, runs them, and reports back.
Your AI chief of staff, embedded inside the CRM.
Centurion is the command centre. One prompt, and it acts across contacts, deals, calendar, messaging, and your knowledge base, with approvals where you want them.
Saves 2 to 3 hours a day, per seat
Centurion runs your morning briefing, prepares your calls, drafts your replies, and clears the admin tail at end of day.
Never miss a follow up
It watches every pipeline, flags stalled deals, and proposes the next best action with the message already written.
Skills you can build and reuse
Create a Skill once, like 'qualify inbound lead' or 'recover no show', and Centurion runs it across every contact, on demand or on a trigger.
Approval controls you trust
Every outbound action can require your approval, run autonomously, or operate inside guardrails you set. You choose how much to delegate.
Connected to your whole CRM
Centurion can update contacts, move deals, book appointments, send messages, log notes, and trigger automations, all from one prompt.
Gets smarter every week
It learns from your wins, your tone, your closed deals, and your knowledge base. The longer you use it, the more it sounds and decides like your best operator.
A typical Centurion moment
"Centurion, three deals in Stage 3 have gone quiet this week. Send each one a tailored nudge that references our last conversation, propose two times for a call, and book anyone who says yes straight into my Tuesday."
Centurion drafts the three messages using your Company Brain and call history, queues them for your one click approval, sends them, and writes the bookings to your calendar when replies come back. Total clicks from you: one.
Why it's different
Traditional CRM vs AgentiCRM
| Capability | Traditional CRM | AgentiCRM |
|---|---|---|
| Pipelines, contacts, deals | ||
| Reminders and tasks | ||
| AI that drafts replies in your tone | ||
| Agents that send, call, and book autonomously | ||
| Chief of staff that plans your day | ||
| Reusable Skills the whole team can run | ||
| Three brains memory across every interaction | ||
| AGaaS, productised agentic apps inside the CRM |
Step 1
Pick a Core plan
Core includes the full CRM, Centurion command centre, knowledge base, and everything your team needs to cut admin by 80 percent. Choose by team size.
Starter
Small teams replacing the admin grind.
Up to 5 seats. Annual billing gets 2 months free.
or look inside the live demo- Full CRM, contacts, deals, pipelines, tasks
- Centurion chief of staff and skills library
- Three brains knowledge system
- 10 GB workspace storage
- 1,000 AI messages per seat per month
- Automations, marketing, audiences, sequences
- AGaaS audit and quoting tools
- Email support
Growth
Scaling teams that want the full stack.
Unlimited seats. Annual billing gets 2 months free.
or look inside the live demo- Everything in Starter
- 50 GB workspace storage
- 1,000 AI messages per seat per month
- Advanced reporting and custom fields
- API access and webhooks
- Priority email and chat support
- White label invoices and email sending
Seats are billed per active user. Unused AI message allowance does not roll over. Storage beyond the included amount is billed at $2 per 10 GB per month.
Step 2
Add the AI Channel Agents you need
Each Channel Agent unlocks build, test, and deploy for that channel, with shared access to your Company Brain. Bolt them on à la carte, or take the bundle.
Email Agent
$25 per month
Drafts and replies from your inbox using your knowledge base.
SMS Agent
$25 per month
Two way SMS at scale. Carrier costs metered from the wallet.
WhatsApp Agent
$29 per month
Business approved WhatsApp Agent with template management.
Private GPT
$19 per month
Locked, on brand GPT trained on your three brains. No data leakage.
Voice Agent
$49 per month
Realtime AI voice calls via ElevenLabs. Minute usage metered.
Full Agent Suite
Save $48All five Channel Agents bundled. Best value when you deploy more than two channels.
Subscription unlocks the agent. The actual SMS, WhatsApp message, voice minute, or ElevenLabs runtime is metered from your usage wallet at the rates below.
Optional
AGaaS apps, productised agentic workflows
Pre built, vertical specific agentic apps that live inside your CRM. First one out is H&S On Site Audit. Field Job to Invoice and Compliance Tracker follow.
Standard AGaaS app
from $79 per month + build fee from $750
Productised agentic apps like H&S On Site Audit or Field Job to Invoice. Lives inside your CRM and shares your Company Brain.
Bespoke AGaaS
Quoted
Custom agentic application built to your spec. Book a discovery call.
Step 3
Usage rates, when your agents go live
Carrier and provider costs are passed through with a small margin. Itemised against every call and message in your wallet ledger. To see how far a few pounds really go, we've shown what 1,000 of each looks like on your bill.
| Channel | Unit | Price, USD | 1,000 x = |
|---|---|---|---|
Voice, outbound AI Agent dials a contact. Billed in 6 second increments after the first minute. | per minute | $0.028 | $28.00 1,000 minutes |
Voice, inbound Contact dials your AI Agent number. Includes the missed call follow up SMS. | per minute | $0.017 | $17.00 1,000 minutes |
Voice AI runtime ElevenLabs realtime voice agent runtime. Charged only while the call is connected. | per minute | $0.14 | $140.00 1,000 minutes |
SMS One segment is 160 GSM characters or 70 unicode. Long messages split automatically. | per segment | $0.02 | $20.00 1,000 segments |
WhatsApp Meta bills per 24 hour conversation window, not per message. Service initiated. | per conversation | $0.0225 | $22.50 1,000 conversations |
Email Transactional and AI generated outbound email. Replies inbound are free. | per send | $0.002 | $2.00 1,000 sends |
AI tokens, overage Only billed if you exceed your per seat AI message allowance. | per 1,000 tokens | $0.01 | $10.00 1 million tokens |
Quick maths: 1,000 outbound voice minutes is just $28. 1,000 SMS segments $20. 1,000 emails $2. Carrier costs really are pennies once your agents are doing the dialling and typing.
One wallet, your card on file, no surprises.
When you subscribe, the card you give us covers two things. Your monthly subscription, charged on the day you start and every month after. Your usage wallet, which pays for SMS, WhatsApp, voice calls, and AI runtime as your agents deploy.
- You pick the auto top up amount and trigger. When your wallet balance drops below your chosen threshold, your card is charged for the top up amount automatically. No service interruption.
- Hard monthly cap. Set a maximum monthly usage spend. Once hit, outbound agents pause and inbound calls are answered by your fallback voicemail until you raise the cap.
- Itemised ledger. Every call, message, and AI action is logged with timestamp, contact, channel, and cost. Export anytime as CSV for your accountant.
- Pause or refund unused balance. Unused wallet balance is refundable on cancellation, less any pending charges.
Common auto top up presets
Balance drops below $5
Best for: Light SMS and email usage
Balance drops below $20
Best for: Most teams running 1 to 3 Voice Agents
Balance drops below $100
Best for: High volume outbound campaigns
Fully custom amounts and triggers are available in the wallet settings.
Real world price examples
Plus your wallet usage for actual calls and messages, billed at the rates above.
| Scenario | Maths | Subscription |
|---|---|---|
| 3 person team, Starter, Email Agent | $49 + (3 × $15) + $25 | $119 per month |
| 5 person agency, Starter, Full Agent Suite | $49 + (5 × $15) + $99 | $223 per month |
| 10 person company, Growth, Full Agent Suite, 1 AGaaS | $119 + (10 × $19) + $99 + $79 | $487 per month |
| 25 person company, Growth, Full Agent Suite, 2 AGaaS | $119 + (25 × $19) + $99 + $158 | $851 per month |
Common questions
Can I look around before I pay?+
Yes. The live demo opens a full workspace with sample data so you can work the Action Centre, run a skill and see Centurion draft replies before you subscribe.
Can I cancel whenever I want?+
Yes. Cancel from inside the app and the workspace stays active until the end of the billed month.
Can I switch plans or add agents later?+
Yes. Upgrade, downgrade, add or remove a Channel Agent from inside the app at any time. Stripe pro rates the difference automatically.
Is there a discount for annual billing?+
Yes. Pay annually and get 2 months free on Core plans. Channel Agents and AGaaS apps are monthly only.
Who are you billing through?+
Stripe processes payments on our behalf. MAP Platform FZE, registered in the United Arab Emirates, is the legal seller and issues VAT compliant invoices and refunds.
How does the usage wallet work?+
Your subscription card also funds a usage wallet that pays for SMS, WhatsApp, voice minutes, and AI runtime when your agents deploy. You set an auto top up amount and a trigger balance. When the wallet drops below the trigger, your card is charged for the top up amount and service continues without interruption. You can also set a hard monthly cap so spend cannot exceed a level you choose.
Can I pause or get a refund on unused wallet balance?+
Yes. You can pause auto top up at any time. If you cancel, unused wallet balance is refunded to your card less any pending carrier charges, within 7 working days.
Where is my data?+
Hosted in the EU on Lovable Cloud. You can export contacts, deals, conversations, and knowledge base entries to CSV at any time. If you cancel, we keep your workspace read only for 30 days, then delete it permanently.
One morning to feel what an Agentic CRM does to your week.
Full CRM, Centurion, three brains, skills library, and AGaaS tools, all unlocked. Channel Agents activate when your first payment clears. Cancel anytime, no lock in.
AgentiCRM is a product of MAP Platform FZE, registered in the United Arab Emirates. Payments processed securely by Stripe. Prices shown in USD, exclusive of VAT.
Questions on pricing or AGaaS scope? Email hello@map-platform.com.