Chapter 02

What it actually does

The five things a competitor cannot show on a screen share.

0 of 7 done, about 10 minutes

1. 1Centurion, the colleague that already did the night shiftSee it , about 90 secondsStart
2. 2Knowledge access levels, and why the drafts stop needing editsSee it , about 90 seconds
3. 3Real mailboxes, a real helpdesk, in the same place as the brainCompare , about 75 seconds
4. 4The comms centre, four addresses your client never has to think aboutKnow , about 75 seconds
5. 5AgentiRecon, it looks the company up before it says helloSee it , about 75 seconds
6. 6Automation Radar, it finds the work before you doCompare , about 75 seconds
7. 7AgentiPhone, the call your client would otherwise have lostKnow , about 75 seconds